Performs all phases of work related to parking violations, vehicle registration and field event operations including duties that may be needed to support other police functions. Required Qualifications Education equivalent to the completion of high school. Possession of valid Driver’s License. Two years of customer service experience. Experience interpreting and enforcing policies, rules and regulations, preferably in a police or parking enforcement setting. Computer data entry experience. Ability to lift 40 pounds. Ability to type accurately. Ability to maintain and keep records and prepare reports from such records. Ability to successfully complete training to become a certified LEIN computer system operator. Demonstrated positive interpersonal skills. Demonstrated ability to communicate effectively and project a positive image. Ability to perform the essential functions and requirements of the job. Preferred Qualifications Associates degree or equivalent. Experience and/or interest in emergency dispatch. Knowledge of billing procedures. Experience in a police department. Knowledge of ticket validation and related computer systems. Duties & Responsibilities Collects money for parking violations and vehicle registration fees. Processes appeal forms. Explains parking rules and regulations to the public. Verifies registered owners with State of Michigan for license plate numbers with unknown owners in Parking Services database. Issues annual parking decals and temporary parking permits for motor vehicles for students, faculty, staff and guests. Enters and retrieves information from various software programs regarding parking permits, citations and accounts. Utilizes communication tools and social media to disseminate necessary permit mailing, evacuation and move in/out notices to registered vehicles. Coordinates student employees PEO’s (Parking Enforcement Officers) working hours. Event parking management. Supports police/dispatch customer service functions. Performs updates and operational functions to handheld ticket writers when needed. Web Development recommendations. Performs database and software updates and edits vehicle registration disclaimers and time lines as needed with assistance from vendor and/or OIT. Performs other duties as assigned. Supervision Exercised None. Message to Applicants Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU’s mission, vision, and leadership standards. You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials by May 11, 2026. Employee Group Supervisory Technical Staff Pay Level 4 Pay Range $14.50 - $23.00 per hour, estimated starting rate: $14.50 - $17.00 Division Finance and Administrative Services Department Parking Services Position Status Regular Position End Date Employment Status Full-Time FTE 1.0 Position Type 12 month Weekly Work Schedule Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as required. Location Mount Pleasant, MI About the Department