Sunstates Security is hiring a Full-Time Site Lead at the Downtown Charlotte, NC area. Schedule varies based on client needs. This position offers a pay rate of $27.00/hr - weekly pay. The Site Lead is responsible for the overall leadership, operational performance, and administrative oversight of security operations at the assigned contract site. This role ensures consistent delivery of high-quality security services, maintains compliance with contractual standards, and provides direct support and guidance to shift supervisors and security personnel. Key Responsibilities:Leadership & Operational Oversight. Provide daily leadership and direction to all security personnel assigned to the site. Oversee shift supervisors to ensure full execution of staffing, coverage, performance expectations, and incident response. Act as the primary on-site contact Ensure all officers are trained, equipped, and compliant with site policies, post orders, and company standards. Conduct routine on-site inspections. Staffing, Scheduling & Workforce Management. Oversee scheduling for the entire site and maintain accurate staffing levels Ensure shift supervisors properly manage callouts Review and approve overtime usage Ensure all scheduling adjustments, documentation, and post changes are accurately entered in e. Hub. Partner with the Account Manager (AM) to manage hiring needs, onboarding, and personnel placement. Security Operations & Compliance. Ensure enforcement of all site-specific policies, post instructions, and standard operating procedures. Monitor and support the operation of access control, CCTV, alarm systems, and other security technologies. Lead and oversee patrol activity, facility inspections. Maintain compliance with company policies and contractual obligations. Administrative & Compliance Duties Maintain site-wide attendance, training records, equipment inventory, and accountability documentation. Address conduct or performance issues. Provide coaching, development, and performance feedback to supervisors and officers. Ensure all corrective actions are coordinated with and documented for the Account Manager. Manage uniform compliance, credential requirements, and equipment readiness Emergency Preparedness & Qualifications. Lead emergency actions. Ensure all personnel are trained and familiar with emergency procedures and routes. Facilitate and participate in drills, table-top exercises, and preparedness activities. Preferred Skills & Qualifications 5-7 years of security leadership experience (supervisor level or higher). Strong knowledge of security operations, access control, risk management, and incident response. Demonstrated ability to manage complex scheduling and staffing requirements. Proficiency with e. Hub or similar workforce management systems. Excellent communication, interpersonal, and conflict-resolution skills. Ability to lead under pressure and respond effectively in emergency situations. Strong report-writing, documentation, and administrative abilities. Education & Certifications High school diploma or GED required, associate or bachelor’s degree preferred. State-required security licenses or credentials (where applicable). CPR/ First Aid/ AED certification preferred or required based on contract. Additional security or emergency management certifications are a plus. Work Schedule & Requirements. Full-time position; schedule may vary based on operational needs. Must be available for emergency call-outs, after-hours issues, and incident response as required. Must maintain a professional appearance and adhere to uniform standards. Education Requirements (All) High School diploma or equivalent Certification Requirements (All) PPSB License