The duties listed below are an outline of the Community Ambassador’s responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed. Leasing, Marketing, & Resident Experience. Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors. Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including:Generating new leads. Completing guest cards. Scheduling & conducting tours. Lead follow up. Assist in promoting the community via social media platforms and participating in on- and off-campus marketing events. Assist with email and text campaigns in Entrata and Text. Us. Represent the community and Landmark Properties in a professional manner. Maintain a positive community environment and encourage participation in Residence Life activities. Assist in resolving resident concerns/conflict by escalating to the appropriate manager. Property Operations. Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed. Attend and contribute to Landmark Lineup and required staff meetings. Respond to internet and telephone inquiries in a timely and professional manner. Enter Maintenance Requests, as needed. Keep detailed activity logs in prospect and resident accounts. Label & log packages and send resident notifications. Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager. Adhere and comply with corporate procedures and government laws on Fair Housing. Participate in all Turn-related activities including:Move-in and Move-out days. Unit inspections. Trash-outs. Education & Experience. High school diploma or equivalent required. Enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred. Preferred Knowledge, Skills, & Abilities. Must possess strong organization skills. Must be reliable and have self-discipline. Proficient in Microsoft Office Suite or related software. Ability to work evening and weekend hours, including resident lockouts as needed. Must be available to work during summer and Turn period.