To assist the store manager in operating a retail store within a given budget while meeting both production plan and monthly sales goals. Job Duties: Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within GICMH. Serve as positive, productive role model to all employees, participants and customers. Appropriate and professional verbal communication, appearance, and actions. Comply with and enforce all agency policies and procedures. Provide a high level of customer service. Assist store management in meeting or exceeding monthly production plan, as directed, while also ensuring all company quality and quantity standards are met. Assist in completion of store staff work schedules, as directed by store management. Review and respond to customer complaints in a professional manner. Ability to work flexible hours, including nights, weekends, and holidays as needed. Physical Requirements: Ability to reach, bend, twist and lift up to 50 pounds on a regular basis. Ability to push/pull carts with up to 60 pounds for force on a regular basis. Must be comfortable handling new and used items including but not limited to: clothing, furniture, dishes, shoes, books, and other items. You must have: Valid driver's license, reliable transportation, and acceptable driving record. This allows you to drive back and forth to trainings, make bank deposits, and get items from other stores as needed. High school diploma or GED Preferred Requirements: Minimum of 1 years of management experience preferred. Minimum of 3 years customer service experience preferred