DSHS ESA Social Service Specialist 2

Lynnwood

Wednesday, 22 April 2026

DSHS ESA – Social Service Specialist 2 Join our team as a Social Service Specialist with the Economic Services Administration’s (ESA), Community Services Division (CSD) in Lynnwood, where you will provide vital, client-centered support to individuals and families working to overcome barriers to self-sufficiency. In this role, you will conduct in-depth assessments, develop employability plans, and deliver ongoing case management to support clients with a wide range of vocational, social, cultural, educational, psychological, and physical challenges that impact economic independence. Working collaboratively with your team, you will coordinate services, connect clients to resources, and engage respectfully with individuals in both office and home settings to support equitable and meaningful outcomes. Some of what you'll do:Conduct comprehensive assessments for Work. First applicants and recipients, including specialized Pregnancy to Employment and social service assessments to identify barriers, risks, and eligibility factors. Develop and implement individualized case plans and Work. First Individual Responsibility Plans based on assessment findings and client needs. Provide ongoing case management and coordinate referrals to community resources such as behavioral health services, substance use treatment, medical care, education, and employment supports. Interpret medical and psychological information, collaborating with medical professionals to assess functional limitations and determine program eligibility. Facilitate SSI/ SSA application and appeal processes by coordinating evaluations, gathering medical evidence, and completing psychosocial assessments. Conduct orientations, home visits, and alternative site visits to engage clients, evaluate living situations, and ensure access to services. Participate in team meetings and trainings, issue EBT cards as needed, and support overall program operations including other assigned duties. Desired skills, knowledge, and abilities:Strong verbal communication skills, with the ability to effectively interview clients and collaborate with coworkers, community partners, medical providers, attorneys, and stakeholders. Ability to communicate clearly and professionally with management, peers, clients, and the public. Demonstrated ability to engage and work effectively with diverse populations. Skill in managing challenging interactions, including working with individuals who may be hostile or in crisis. Ability to remain organized and effective in a high-volume, fast-paced, and potentially stressful work environment. Proficiency in using computers and navigating multiple electronic systems simultaneously. Ability to assess situations, apply critical thinking, and support resolution through crisis intervention strategies.

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