Greets visitors and communicates with patients and providers. Coordinates work flow and complies records of office activities. Completes all aspects of check-in/check-out process. Enters and updates patient demographics and insurance information. Collects any copay/coinsurance balances for current visit and any outstanding balance from patients. Complete pre-appointment checklists and prepares accordingly. Places, answers, and directs phone calls and distributes messages. Including retrieval and distribution of answering service messages. Keeps office area neat and tidy. Monitors and maintains log of needed office supplies. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Monitors and addresses all front office task buckets in a timely manner. Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records needed and notify patient as needed. Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Health & Fitness Center Access What we’re looking for Applicants should have a high school diploma or equivalent preferred. Additional requirements include: Medical front office experience preferred. Knowledge of medical terminology preferred. Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. More about Haywood Regional Medical Center Haywood Regional Medical Center (HRMC) is a 154-bed acute hospital and includes 11 multi-specialty clinics that have been offering exceptional care to the Haywood County community for over 97 years. The campus, located in Clyde, is also home to the 54,000 square foot Haywood Regional Health & Fitness Center, and the 44,000 square foot Outpatient Care Center. HRMC also operates two urgent care centers in the county. We are proud to be recognized for an “A” hospital safety grade from The Leapfrog Group, The Joint Commission National Quality Approval, Screening Center of Excellence with Lung Cancer Alliance, accredited Chest Pain Center from American College of Cardiology, and Center of Excellence from Addario Lung Cancer Foundation.