Primary Relationship Lead: Serve as the central point of contact for clients and internal teams (Sales, Marketing, Management) to streamline communication and operational resources. Strategic Account Planning: Develop and execute comprehensive account plans focused on profitable deal constructs and innovative partnerships to drive incremental revenue. Pipeline & Revenue Growth: Identify and build a robust pipeline of opportunities aimed at increasing partnership profitability and overall contribution margins. Retention & Contract Mastery: Lead high-stakes contract renegotiations and renewals to secure long-term partnerships and deliver profitable outcomes. Strategic Relationship Building: Cultivate multi-level client relationships and leverage internal Fiserv networks to influence and implement growth initiatives. Sales Execution: Meet or exceed assigned sales quotas through proactive renewals and the cross-selling of products in collaboration with Subject Matter Experts (SMEs). Client Satisfaction & Advocacy: Drive "Likely to Recommend" scores and maintain retention through proactive issue resolution and deep strategic alignment. Operational Excellence: Manage daily maintenance for the client portfolio under limited direction, ensuring all corporate goals for profit and customer satisfaction are met. What you will need to have:Bachelor’s degree or a combination of work, education, and military experience. Minimum of 6 years of experience within Relationship Management Experience managing, growing relationships, and implementing cross-functional strategy to drive revenue growth with large clients. Experience working in the financial/technology industry. What would be great to have:Knowledge of Fiserv systems is helpful, including Salesforce or a similar e. CRM tool. Ability to influence others at multiple levels internally and externally (who do not have a direct reporting line to this VP) and work collaboratively across teams to lead others who do not formally report to this person to drive results. Experience in sales and negotiating techniques - consultative selling skills with a consistent track record to negotiate, close deals, and generate results on time. Strong analytical and critical thinking skills with a focus on analyzing metrics to determine client strategy/approach. Highly customer-focused and results-driven, with the ability to work on multiple initiatives simultaneously with timely follow-up, both autonomously and as part of a team. Highly proficient in working with Microsoft tools: Word, Excel, PowerPoint, and Outlook. Fundamental knowledge of computer systems, including host-based systems, especially financial data processing systems, is highly desirable. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.