About the Role Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs. Key Responsibilities Provide exceptional donor service by greeting donors and offering assistance Process and track donations accurately Maintain a clean and well-organized donation area Sort, load, and unload Salvation Army trucks per center policy Power sort donations as they arrive (where applicable) Support production processes as needed Safeguard all donated materials and assigned equipment Report any complaints, damage, or injuries occurring in the donation area Guide donors on acceptable materials and provide information about pickup services for heavy items What You'll Need to Succeed Required Qualifications High School Diploma or currently pursuing Strong English communication skills for donor and team interactions Basic computer skills and ability to learn new systems Basic math skills Ability to pass pre-employment background check Must be available for a flexible schedule including weekends, holidays and evenings Physical Requirements Ability to regularly lift and move up to 50 pounds Occasionally lift and move up to 100 pounds Stand for extended periods Walk, reach, climb, balance, stoop, kneel, and crouch as needed Work in various weather conditions (outdoor exposure) What Success Looks Like Positive donor feedback Clean and organized donation area Meeting daily production goals Strong team collaboration Reliable attendance and punctuality Accurate donation tracking and receipting