The Security Supervisor will provide supervision of policies and procedures implemented for the Security Department and conduct audits to provide a safe and secure environment. In collaboration with the Security Department Manager, responsible for supervision of employee relationship including disciplinary actions, training, performance, and employee satisfaction. Assist with improvements to patient/customer satisfaction. Essential Duties:Acts as a role model for staff and represents Riverside Healthcare’s core values of integrity, excellence, partnership, and stewardship. Assists with staff meetings; seizes opportunities to foster communication, provide practice and organizational updates, share information, teach and continually challenge and develop staff. Provides daily supervision to Security staff. Provides consultation for improving patient/customer satisfaction. Effectively prioritizes and executes tasks when under pressure. Perform additional tasks as assigned to achieve organizational/departmental goals. Supervision of employee time keeping, attendance, and investigation of discrepancies. Inventory management of departmental supplies. Monitors and resolves patient complaints. Conducts disciplinary actions in collaboration with department leadership and Human Resources. Periodically rounds with, and conduct performance reviews, of each staff member. Assists Team Leaders with new hire training. Monitors staff compliance with education and training. Supervision of departmental work flow and process improvement strategies. Knowledgeable of vendor responsibilities. Coordinate and evaluate monthly emergency preparedness staff knowledge and skills. Ensure a safe and secure environment for all persons within Riverside Healthcare properties. Supervises scheduled patrols of properties in the prevention of crime. Supervises monthly departmental assignments. Conducts scheduled audits of access control, CCTV, and report writing software.