Work hand-in-hand with Outside Sales and Showroom Consultants by performing the behind the scenes sales functions that ensure our customer's needs are being met. Support the Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing for our Showroom customers and Builders. Assist walk-in traffic and answer phones in the showroom. Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications 1-3 years of prior sales and/or customer service experience is preferred. Appliance, lighting and/or plumbing fixture product knowledge is preferred. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment & follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!-Pay Range:-$18.71 - $29.92-Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.-This role is Bonus or Incentive Plan eligible.-Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.-