Assists with completing tasks necessary to facilitate patient and family access to agencies, transportation, and services within and beyond acute care. Responsible for assisting with distributing regulatory documents to identified patients. Educating patients about the appeal process related to their discharge. Performing multiple activities that support a seamless transition of patients from the inpatient hospital setting, using current knowledge of hospital processes and community service. Requires frequent contact with patients and patient representatives including but not limited to hospital staff, community resource agencies and payor representatives Position details:Location: St Anthony's Hospital - St Petersburg, FL - Status: full time. Schedule: Monday - Thursday Shift: 7:00 AM - 5:30 PM OR 8:00 AM - 6:30 PM - Weekend Requirement: Occasional. On Call: No Education:Required High School or Equivalent. Preferred Associate's Experience:Required 1 year in Medical Related Field OR Required 1 year Customer Service skills Skills:Required customer service, interpersonal skills, written and verbal communication skills, computer/typing skills, ability to work independently with minimal supervision, ability to work within a team environment, critical thinking skills Benefits:Benefits (Health, Dental, Vision)Paid time off. Tuition reimbursement 401 k match and additional yearly contribution. Yearly performance appraisals and team award bonus. Community discounts and more