Dental Front Office - Dental Receptionist - Greenwood, IN Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. About Greenwood Family Dentistry. Greenwood Family Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. Patient care hours Monday - Friday 8-5 Located near the corner of SR 135 and W Curry Rd, next to the Outdoorsman Sport Shop. Be a part of a growing, goal oriented practice with a positive environment Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Benefits:Medical, prescription drug and vision insurance Free dental services for yourself and your dependents minus lab fees. Life and disability insurance 401(K) retirement plan. Monthly and quarterly bonus opportunities 6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment)Continuing education provided and endless growth opportunities Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role. Greet and welcome patients as they enter the office to create a great first impression of our team. Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and records. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables. Review treatment plan fees and payment options with patients. Partner with the providers and team to implement Heartland Dental systems to optimize office potential Minimum Qualifications 1 years of experience in a dental or medical setting 1 years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Experience working in a fast-paced and customer-centric environment. Excellent communication and organizational skills. The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.