Dental Front Office - Southport At Dental Care of Franklin Township, we pride ourselves on providing exceptional dental care in a warm and welcoming environment. Our team is dedicated to creating positive experiences for our patients, and we’re looking for a motivated and organized individual to join our front desk team. This is not just a job—it's an opportunity for growth and development in the dental field. About Dental Care of Franklin Township. Dental Care of Franklin Township, like each Heartland Dental supported office, is unique to the community and the patients they serve. Monday - Thursday 7:30 am-5:00 pm, Friday 7:30 am-3:00 pm - open to full or part time schedules! Located in front of Kroger, near the intersection of E Southport and S Franklin Rd Newly built, quickly growing practice - opened in July 2023 Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Benefits:Medical and prescription drug insurance, including Telehealth, health and wellness discounts and much more. Free dental services for yourself and your dependents, minus lab fees. Vision care support. Life and disability insurance. Monthly and quarterly bonus opportunities 401(K) retirement plan 6 paid holidays annually and 2 weeks paid vacation after one year. Continuing education and endless growth opportunity Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role. Greet and welcome patients as they enter the office to create a great first impression of our team. Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and records. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables. Review treatment plan fees and payment options with patients. Partner with the providers and team to implement Heartland Dental systems to optimize office potential Minimum Qualifications Experience working in a fast-paced and customer-centric environment. Excellent communication and organizational skills. The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1 years of experience in a dental or medical setting 1 years of experience with insurance billing and accounts receivable Dentrix or other dental software experience