Public Sector Solutions Engineer in Albany, NY
Syracuse
Thursday, 23 April 2026
As a Solutions Engineer, you will play a critical role as a technical pre-sales engineer for a subset of our customers. This role offers a unique opportunity to engage deeply with our customers. You will collaborate with Account Executives, integrated team members, partners, and the business entities of Cisco to deliver exceptional business outcomes. - Lead, participate, and deliver high-impact customer presentations, demonstrations, and proof-of-concepts. - Support Cisco, partner, and customer engagements at events such as Tech Days, Executive Briefings, and other local events. - Build executive relationships and champions within accounts through trust, business acumen, and technical strategies. - Build and maintain technical excellence across the Cisco portfolio. - Ensure Cisco solutions are tied to customer strategies and goals. - Partner with Services Account Executives to drive full lifecycle adoption of our solutions and position our CX offerings. - Influence the future of our portfolio by participating in advisory boards and tiger teams, as well as providing customer feedback. - Champion a culture of learning and coaching while continuously investing in your personal professional development. Minimum Qualifications - 5 years of industry experience and experience as a pre-sales solutions engineer. - CCNA-level experience with the ability to achieve the CCNP Enterprise certification within 12 months of joining Cisco. - Hands-on experience with Cisco technologies such as Networking, Security, Collaboration, Data Center & Cloud, and Observability. - Excellent presentation skills. - Ability to travel to customer locations for meetings and presentations. Preferred Qualifications - CCNP or CCIE certification or equivalent. - Experience presenting complex technical solutions to both technical and non-technical audiences, including CxO-level executives. - Strong problem solving and troubleshooting skills. - Experience with AI for solving problems. - Knowledge of the Cisco partner ecosystem. - Competitive knowledge of the IT industry. - A track record of consultative selling. - Experience in IT Architecture or Operations.