Welcome all customers, set expectations with customers - Custom fit glasses & precisely place prescription in lenses - Acts as a leader in optical acumen - Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs - Assists team with complex product needs & prescriptions - Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools - Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven - Ability to multi-task, prioritize & manage time with competing priorities - Strive to achieve exceptional results on Brand KPIs & competencies - Take pride in store appearance, help to keep store clean, attractive & organized - Inform management of safety opportunities; demonstrates safe work practices - Resourceful, self-motivated with a desire for continual learning, improvement & results - Adhere to company policies & procedure, including discounts, promotions & inventory management BASIC QUALIFICATIONS - High School graduate or equivalent - State Licensure - Optical dispensing experience - Strong customer service skills: communicator, listener & team builder - Knowledge of current store merchandise - Strong basic math skills - Awareness of current fashion trends - Selling skills – ability to use & carry an i. PAD/tablet - Familiarity with POS, computers & calculators - Embrace new technology & change PREFERRED QUALIFICATIONS - Previous customer service & retail experience Pay Range: - 34.14 This posting is for an existing vacancy within our business.