Utilizes available community, government, and/or client resources needed to address participant's limitations or support interventions in the management of the participant's chronic condition. Manages behavioral and psychosocial needs that result in improved clinical and financial outcomes and delivers social work interventions. Assists members to effectively utilize available resources to meet their personal health needs and help them develop their own capabilities. Evaluates members' ability to independently manage self and locate alternative resources when limitations are identified via a Social Work Psychosocial evaluation. Provides guidance to members seeking alternative solutions to specific social, cultural or financial problems that impact their ability to manage their healthcare needs. Evaluates members' strengths related to health self-management, develops strategies to support healthcare needs and implements plans in support of case decisions. Facilitates and coordinates behavioral health resources as individual member needs are identified. Minimum Requirements:Requires MS (at a minimum) in Social Work and minimum of 3 years of experience in case management in a health care environment; or any combination of education and experience, which would provide an equivalent background. Current unrestricted LMSW or LCSW (or equivalent) license in applicable state(s) required. Preferred Skills, Capabilities and Experiences:Bilingual (Spanish) or multi-language skills preferred. Telephonic CM experience strongly preferred. Medical CM experience preferred. For candidates working in person or virtually in the below locations, the salary - range for this specific position is $67,284 to $100,926. Location: New York. In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401 k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. - The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level:Non-Management Exempt. Workshift:1st Shift (United States of America)