Coordinate the activities required to facilitate the quick return to service for emergent customer requirements (e.g. AOG)Enters, tracks, monitors and coordinates customer material, delivery requirements for emergent escalations. Advises customers regarding order status, changes or improvements on AOG Hard Grounded requirements. Act as a liaison communicating with internal and external stakeholders to identify and drive a solution to support customer hard grounded aircraft situation. Review and decipher engineering data for alternate problem resolution. Support suppliers by identifying constraints and assisting with mitigation plan. Assist in the collection and processing of supplier and/or customer data regarding products or services to include repair capabilities and capacity. Act as a liaison with multiple stakeholders to accomplish a common objective. Assess and analyze customer escalations and formulate problem resolutions. Uses multiple Boeing systems in a fast-paced environment for AOG Hard grounded requirements. Able to adapt in a fast-changing and high-stress work environment. Ability to manage multiple concurrent deadlines. Must be self-driven and able to ask questions in a team environment. Basic Qualifications (Required Skills/ Experience):1 years of experience working in Supply Chain. Must be able to work any shift. Experience with SAP or similar ERP systems. Able to work both independently and also in a collaborative team environment. Able to work in fast paced environment while being able to meet strict deadlines. Preferred Qualifications (Desired Skills/ Experience):Customer service experience. Bachelors degree or equivalent work experience. Experience working as a Supply Chain Specialist or.