At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. II. Essential Duties and Responsibilities A Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department related information on a daily basis, communicates with other supervisors and managers about operational issues, maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers. Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as needed, and communicating with employees about scheduling and work assignments as needed. III. Qualifications A. Required Qualifications High School Diploma or GED (accredited). No prior work experiencemust be at least 18 years of agelegally eligible to work in the country where the position is located. B. Preferred Qualifications IV. Physical Requirements. Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401 K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.