What does Hollywood Casino & Hotel have to offer? Day 1 medical, dental, & vision benefits! Uber benefit for nearby metro stops. Recognition programs with cash rewards, gift cards, & more. Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children. Full-time and Part-time Available. As a Food Server, you will:Pay: $7.50 per hour plus tips (Tip Avg. $100 per shift) | Shift: Ranges from 7:00 am- 11:30 pm Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Provides personalized service and uses guest's name at least twice during all interactions. Greets each guest entering restaurant. Operates a cash register/ POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Keeps designated working area clean and organized; assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards. Resolves service issues according to the service recovery toolbox. Knows and promotes current casino events and programs and can give guests directions to all casino areas. Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play. BRING US YOUR BEST. Applicant must be at least 18 years of age. Prior customer service in a fast-paced environment preferred. Previous cashiering experience in a high-volume restaurant preferred. Read, write, speak, and understand English. Excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. Must meet professional appearance standards as prescribed by company policy. Able to work at a fast pace in an often crowded/noisy environment. Must be able to accurately and quickly process all cash transactions. Must be able to lift and carry up to 35 lbs. (Cash drawer, cash register/ POS supplies, tables, and chairs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, Credit cards), bend, stoop, and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/ POS system, and when cleaning and wiping cashier areas. Must be able to tolerate industry standard chemicals used for cleaning and sanitizing. Able to tolerate second-hand smoke, noise, and bright lights.