You will be responsible for receiving and coordinating incoming calls while ensuring that resident and visitor’s needs are being met in a timely and efficient manner. You will maintain a high level of customer service and participate in person-centered, individualized care activities while assisting in the continuity of the exchange of information between departments. Wages: $19.00 - $24.93 / hr DOE Schedule: Monday - Friday, 8:00 am - 5:00 pm About You: Minimum of 1 year experience in long-term care or a healthcare environment preferred. Exceptional customer service, communication and organizational skills, especially with cognitively impaired residents. High attention to detail and accuracy. Ability to work and communicate effectively with others as well as function independently. Knowledge of and follow through with universal precautions. What The Neighborhood in Rio Rancho Offers You as a Full-Time Employee:Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized at 85-90 % for employees. Health Savings Account (HSA): We contribute $20.00 per pay period (24) to help cover your medical expenses. Funds roll over and are yours to keep! Dental & Vision Insurance options with dental premiums subsidized at 90 % for employees. Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones. Paid Time Off (PTO): Use it as you earn it—take time off when you want. Earn up to 4 weeks of paid time off during your first year! 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck! Pay. Activ: Flexible access to earned wages. Pet Insurance: Keep your furry family members healthy with voluntary coverage. Employee Appreciation: We value and recognize your contributions through events, and other rewards that celebrate your hard work. Resident Appreciation Bonus: An annual “thank you” from our residents recognizing your service and dedication. Come join our passionate team at The Neighborhood at Rio Rancho; where we care for our staff, so you can care for our residents! #LI-MS 1 #LI-ONSITE