The University of Tennessee, Knoxville is seeking a Business Office Manager to serve as the lead financial and business operations professional for Parking & Transportation. This role provides strategic financial leadership for a complex, multi-million-dollar auxiliary enterprise, overseeing budgeting, forecasting, financial operations, compliance, and reporting. The Business Office Manager plays a key role in ensuring financial integrity, supporting long-term sustainability, and advising leadership on operational and strategic decisions that impact the department’s performance and growth. Financial Management, Budgeting & Forecasting. Lead development and management of annual operating and capital budgets Develop multi-year financial models supporting debt service, capital planning, and operational sustainability Monitor and analyze revenue streams (permits, citations, events, etc.) and identify trends, risks, and opportunities Provide strategic financial recommendations to departmental leadership Evaluate rate structures and operational scenarios to support decision-making Financial Operations & Compliance. Ensure compliance with university financial policies, internal controls, and audit standards Oversee reconciliation processes between parking systems and university financial systems Manage receivables operations including payroll deduction, billing inquiries, and customer account resolution Strengthen internal controls and implement process improvements to enhance efficiency and reduce risk Grants, Procurement & Financial Reporting. Oversee grant administration including budgeting, billing, and compliance Manage procurement processes, contracts, and competitive solicitations Ensure timely and accurate submission of financial reports and invoices Audits & Regulatory Compliance. Serve as the primary liaison for internal and external audits Ensure compliance with federal, state, and regulatory requirements Oversee required reporting such as National Transit Database (NTD) submissions Maintain readiness for audits and regulatory reviews Leadership & Strategic Support. Provide leadership and direction to business office staff Lead process improvement initiatives across financial and administrative functions. Serve as a key advisor to departmental leadership on financial strategy and resource allocation Contribute to long-range planning and operational initiatives. Required Qualifications. Bachelor’s degree in Finance, Accounting, Business Administration, or related field Progressive experience in financial management, budgeting, or accounting Experience managing complex financial operations and compliance requirements. Preferred Qualifications. Experience in higher education, transportation, or auxiliary services Experience with grants management and federal funding compliance Supervisory experience Experience with systems such as DASH, T 2, or similar enterprise platforms Advanced proficiency in financial reporting tools (Excel, Power BI) Knowledge, Skills, and Abilities. Knowledge of financial management, budgeting, forecasting, and internal controls Knowledge of grant administration, procurement, and regulatory compliance Ability to analyze complex financial data and develop actionable insights Ability to develop multi-year financial models and forecasts Strong communication skills with the ability to present financial information to non-financial audiences Ability to lead cross-functional initiatives and manage competing priorities