Apply now » function view. Buttons() { document.get. Element. By. Id("custom. Btn. Div. Bk").style.display="inline-block"; } function hide. Buttons() { } Station Services - Red Cap - 90372771 - Boston Date: Apr 22, 2026 Location: Boston, MA, US, 02210 #job-location.job-location-inline { display: inline; } Company: Amtrak Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary Red Caps assist passengers in the movement of their personal luggage or parcels within this station or station facilities. Essential Functions Provide wheelchair service for disabled and/or handicapped passengers. Provide arm assistance to blind individuals to and from the trains. Conversant with the procedure governing the issuance of Red Cap Check NRPC Form 313. Assist passengers with their luggage or parcels within the station or to/from their train. Minimum Qualifications Employee must conform to Amtrak’s Standards of Excellence and prescribed code of dress. High school diploma or GED equivalent. Must be able to lift 50 pounds. Must be fully capable of operating commercial vehicles and mechanized equipment. Must have a valid Driver's license. Customer Service experience. Preferred Qualifications Two (2) years of college or business equivalent Two (2) years’ experience in a service-oriented position Communications and Interpersonal Skills Must have excellent oral and written communication skills. The hourly range is $19.55 – $26.06 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401 K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here. Requisition ID:166366 Posting Location(s):Massachusetts Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance.