Builds and maintains professional relationships with members and colleagues, leveraging interpersonal skills to achieve mutually beneficial outcomes. As the first point of contact for our members, provide best in class service and make informed recommendations to help our members achieve their financial goals. Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all types of financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence. Educate our members about opportunities to enhance their financial landscape, while promoting Connexus products, services or policies. Complete member transactions accurately and efficiently, adhering to department, organizational and federal guidelines and procedures. Operate and balance cash drawer daily with minimal balancing errors. Monitor and respond as needed in chat queues in order to achieve interdepartmental synergy and provide members with a seamless experience, regardless of their contact channel. Protect member and credit union assets through risk mitigation, fraud prevention and confidentiality. Achieve individual performance goals as assigned and positively contribute to branch goal attainment. Take initiative for your personal development and stay informed of all credit union products, services and procedures. Position Requirements:Demonstrated knowledge of basic math skills and cash handling experience to count cash and balance cash drawer accurately and proficiently is Required . years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred. Follows established routines under close supervision. Uses normal courtesy and workplace professionalism. Interacts with co-workers and members. Demonstrates behaviors that support our values and culture. Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude. Ability to be entrusted with the handling of confidential and personal matters and to remain calm under pressure. Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment.