Assistant Family and Community Resource Center (FCRC) Administrator

Chicago

Thursday, 23 April 2026

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Assistant Family and Community Resource Center (FCRC) Administrator to oversee the operations of the Calumet Park Office. The position supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois. Essential Functions Serves as Assistant Family and Community Resource Center (FCRC) Administrator. Serves as full-line supervisor. Confers with and advises subordinate supervisors concerning personnel problems and employee evaluation issues. Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new policies and procedures or changes in existing policies and procedures. Plans and implements special management assignment projects. Coordinates workflow throughout the office on a rotational basis. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with course work in a social or human services field. Requires three (3) years progressively responsible administrative experience in a health or human services organization that provides direct services to the public. Preferred Qualifications Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off. Two (2) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services. Four (4) years of progressively responsible administrative experience in a health or human services organization. Two (2) years of professional casework experience using social casework methods, techniques and principles gained through human services related college education or professional experience as a caseworker. Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery. Conditions of Employment This position has been found to meet the requirements in section 4 A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4 A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings. - All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description. Work Hours: Mon - Fri, 8:30 am - 5:00 pm; 1-hour unpaid lunch Headquarter Location: 831 W 119th St, Chicago, Illinois, 60643-5274 Division of Family and Community Services Region 1 South Administration Calumet Park Office Work County: Cook Agency Contact: DHS. Hiring. Unit@illinois.gov Posting Group: Leadership & Management; Social Services About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity. As a State of Illinois employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick days annually (Sick days carry over from year to year) 10-25 days of Paid Vacation time annually - (10 days in year one of employment) Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill® Training/ Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: Statement of Economic Interest: This position has been found to meet the requirements in section 4 A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4 A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

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