Client Solutions Manager - CPG - Chicago
Chicago
Thursday, 23 April 2026
Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications. - Develop and execute media strategies tailored to client goals. - Leverage deep product expertise to help clients activate full-funnel strategies — from brand awareness to performance — ensuring TikTok’s solutions are effectively aligned to client objectives. - Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success. - Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations. - Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives. - Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering. Requirements: Minimum Qualifications: - 4 years of experience in client solutions, account management, digital advertising, Ad. Tech, or a related field. - Proficiency in analyzing and utilizing data tools such as Excel, Data Studio. - Ability to thrive in a fast-paced, rapidly evolving environment. - Must be willing to work in Chicago Preferred Qualifications: - Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms. - Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships. - Expertise in crafting and delivering compelling QB - Rs that address client needs and showcase TikTok’s platform capabilities through data-driven storytelling. - Familiarity with measurement frameworks and attribution models. - Experience diagnosing and solving technical problems in collaboration with product and engineering teams.