Principal ISV Account Manager
Austin
Thursday, 23 April 2026
We are looking for a talented individual who would like to be part of an organization driving hyper-growth and helping Saas IS - Vs operate on AWS and innovate on our platform. Do you have the business savvy to lead a cross-functional team that includes specialists, solution architects, and product and partner teams to deliver business growth for AWS and our ISV customers? AWS is seeking an experienced Principal Account Manager for Strategic ISV Sales to lead and expand the business with our hottest ISV customers. The Principal Account Manager is responsible for creating and executing the account strategy, and leading the extended team so the customer achieves its growth targets, thereby AWS achieving increased levels of revenue and service growth. In addition to being a customer, the IS - Vs partner with AWS on Go-To-Market programs, and our respective sales teams work together in the field. The Principal Account Manager will work closely with the AWS Partner Team to ensure they are developing programs that are aligned with the ISV Customers strategy. It is critical that the Principal Account Manager has an extensive track record of building and nurturing senior level relationships with complex customers, has a hands-on approach to developing new opportunities, public cloud technical acumen, and has led a large team of extended resources. Key job responsibilities. The Principal Account Manager is responsible for teaming with all aspects of the customers organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking. Visioning and executing via collaboration with an extended team to address all ISV customer's needs. The Account Manager is responsible for selling at the most senior (C-level) within the account and implementing a broad strategy for earning customer acceptance and AWS service implementation. The Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for customer and balance that with AWS business needs. This includes dotted line responsibility for partnership and technical collaboration. A day in the life. Drive adoption of AWS full suite of services into a portfolio of Strategic ISV customers. Exceed annual revenue and design win targets. Drive levers for growth of the business: inclusive of Account Plans, GTM programs to drive adoption of our ISV partners products, working closely with marketing and the partner teams. Build and motivate a team of high performing sales professionals. Engage and direct functional teams such as demand generation curate a healthy sales pipeline. Collaborate with partners to oversee enablement trainings and account prospecting workshops. In partnership with Sales Ops, manage all operational aspects of the business; SFDC, etc. Develop long-term strategic relationships with AWS Executives and Partner management teams. Embrace and drive the Amazon culture; lead through our Leadership Principles. Increase and foster very high customer satisfaction. In normal business times there will be moderate travel. About the team. Why AWS? Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Inclusive Team Culture. Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze. Con conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth. Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/ Life Balance. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud. Basic Qualifications- Bachelor's degree or equivalent- 10 years of tech sales experience to enterprise customers. Preferred Qualifications- Experience with AWS technologies.