AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Generation Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. The Generator Service Technician is both the technical expert and primary customer support contact to the customer, and is therefore responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center up-time and availability. PDX is an AWS Gov. Cloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS Gov. Cloud region will be restricted to Amazon employees who are U.S. Citizens. (Gov. Cloud may NOT be accessed from outside of the United States). Key job responsibilities. Know and follow all Company safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in company accident prevention and safety improvement activities. Respond to customer requests. Travel to designated sites and perform professional quality field service repairs consistent with company standards. Advise the Generator Service Manager of parts needed for necessary repairs. Keep Generator Service Manager continually apprised, and utilize leadership to assist in answering customer questions and problems when necessary. Document detailed, complete and legible descriptions of all repair operations performed. Accurately record time, expenses, and mileage. Travel 80-90% of the time in an assigned region, and/or work overtime, weekends, or holidays, sometimes on short notice. Lift up to 40 lbs frequently; pushing and pulling a maximum force of 40 lbs. Wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, and Protective Footwear as required. About the team. Why AWS - Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Inclusive Team Culture. AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth. Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications- High school or equivalent diploma- Technical (Military/ Trade School) training or 1 years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1 years of electrical or mechanical experience- 1 years experience with Microsoft Office products (including Excel, Word and PowerPoint)Preferred Qualifications- 2 years of data center engineering experience.