Essential Responsibilities: Lead complex projects related to internal controls and risk management. Resolve complex problems by applying specialized knowledge in internal controls. Develop methods and procedures for new assignments to improve internal control processes. Collaborate with cross-functional teams to implement best practices in internal controls. Analyze current business trends to inform internal control strategies and improvements. Minimum Qualifications:8 years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications:Strategic Leadership & Governance: Provide strategic leadership and direction for Internal Controls across RCP, ensuring consistent delivery, governance, and adherence to established standards across key areas including Business Continuity, Issue Management, and Exam/ Regulatory Request Coordination. Develop and maintain a comprehensive control framework tailored to the specific risks within RCP. First Line of Defense Risk Management: Oversee and continuously enhance controls related to Risk and Compliance Programs within the First Line of Defense, ensuring readiness, quality, and alignment with enterprise expectations. Foster a proactive approach to risk identification and mitigation. End-to-End Controls Ownership: Direct the end-to-end controls lifecycle, from design and implementation to testing and remediation. Embed effective controls into new and existing products and processes, execute a structured testing and evidence program, and proactively address control gaps to prevent losses, outages, and regulatory findings. Stakeholder Engagement & Communication: Lead Director level and senior-executive engagements, fostering open communication and collaboration. Enable clear risk storytelling, confident challenge, and alignment on prioritized actions, ensuring stakeholders understand their roles and responsibilities in maintaining a strong control environment. Automation & Innovation: Identify and embed automation opportunities into internal control processes, increasing efficiency, accuracy, scalability, and reducing operational costs. Champion the use of innovative technologies to enhance control effectiveness. Testing & Validation: Coordinate internal and external controls testing activities, partnering with cross-functional teams (e.g., Internal Audit Compliance, Technology) to ensure timely, accurate, and complete responses to testing requests. Analyze testing results to identify areas for improvement. Standardization & Best Practices: Drive consistency and excellence across risk deliverables through the development and implementation of standardized methodologies, templates, and review protocols. Promote the adoption of best practices in internal controls. Monitoring & Analysis: Monitor and analyze trends across incidents, complaints, KPIs/ KR - Is, and control evaluation results to proactively identify areas of exposure or emerging risks. Develop and implement action plans to address identified weaknesses. Proactive Risk Management: Transition from a reactive posture of learning about weaknesses from incidents, audits, or MRAs to a proactive, accountable model where the first line systematically knows where controls are strong, where they are weak, and what is being done about it. Drive a culture of continuous improvement in risk management. Second Line Liaison: Serve as a key connector between RCP leadership and the Second Line of Defense (e.g., Risk Management, Compliance), ensuring adherence to established frameworks while enabling business agility and innovation. Facilitate effective communication and collaboration between the first and second lines. Subsidiary:PayPal. Travel Percent:0-The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:Primary Location | Pay Range:Austin, Texas | ($106,000.00 - $157,300.00 Annually)Additional Location(s) | Pay Range:San Jose, California | ($116,500.00 - $173,250.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.