Part - time Nights 32 hrs/ week. Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.-Patrols assigned areas, giving particular attention to those areas where security problems have occurred.-Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.-Maintains strict confidentially standards at all times.-Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.-Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.-Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.-Performs as Dispatcher utilizing “state of the art” integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.-Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.-Voluntary participation in various departmental committees, task forces, and teams. Qualifications. Education. Bachelor's Degree Criminal Justice preferred. Can this role accept experience in lieu of a degree? No. Licenses and Credentials. Class D Passenger Vehicle Driver's License [State License] -Experience. Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred. Knowledge, Skills and Abilities- Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.- Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.- Works effectively both independently and in teams. Able to multitask.- Strong problem-solving skills.- Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.- Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.- Displays positive image, tact, and diplomacy, active listening, articulate.- Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.- Strong writing skills to provide and maintain documentation to support data.- Intermediate computer skills: typing and use of database software.