Your job is more than a job. Your Everyday Process incoming and outgoing communications courteously, while maintaining a positive and professional image: Answers incoming and outgoing calls using the proper customer service standards. Monitors, responds to all emergency alarms located and/or received in the department. Utilizes overhead paging for hospital business and operates all peripheral equipment. Learn departmental policies, correct procedures as they pertain to alarms and codes in emergency situations: Processes incoming calls for hospital information basis different codes for emergencies. Handles calls, staff and patients/guests during an emergency situation. Processes calls for service of hospital issued pagers, requests for new pagers and replacement pagers: Maintains beeper list and beep personnel according to type of pager. Learns all of the different panels, alarms and what they are for. Notifies the appropriate personnel when an alarm triggers. Operates switch keys to make connections and relay calls on switchboard equipment. Maintain safety of visitors and staff: Knows and follows all Health and Safety policies. Identifies equipment that requires repairs and requests and follows up on repairs. Completes incident/accident reports according to organizational policy and maintains accurate documentation. The Must-Haves Minimum: EXPERIENCE/ EDUCATION QUALIFICATIONS - High School Diploma/ GED or equivalent OR applicable years of experience will be considered in lieu of education. WORK SHIFT: Variable Hours (United States of America)LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary. About University Medical Center. University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300 . Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research. Your extras. Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do. You are welcome here.