Visitor & Client Interaction:Greet clients and visitors promptly and professionally. Manage visitor flow and direct guests to appropriate areas. Ensure clients feel welcome and comfortable upon arrival. Communication Management:Answer, screen, and route incoming phone calls. Receive and distribute mail, packages, and deliveries. Assist with outgoing correspondence and client mailings. Scheduling & Logistics:Schedule appointments as needed. Coordinate conference room usage and prepare rooms for meetings. Maintain meeting areas before and after scheduled use. Administrative Support:Provide general office support to staff as needed. Perform light data entry and routine filing. Assist with overflow administrative tasks. Office Maintenance:Keep the reception area, conference rooms, and common spaces clean, professional, and well-organized. Ensure front office and meeting spaces are stocked with supplies. Coordinate office maintenance and repair needs in collaboration with the Chief Operating Officer and Client Support Service staff. Required Qualifications:High School Diploma or GED - Previous experience working in an office environment as a receptionist, customer service representative, or in office administration. Excellent verbal and written communication skills. Professional, friendly, and courteous demeanor. Proficiency with Microsoft Office Suite (Word, Excel, Outlook), scheduling software, phone systems, printers, and other standard office equipment. Strong organizational skills, including time management, multitasking, attention to detail, and ability to prioritize tasks. Ability to handle problems calmly and professionally. Reliable, punctual, customer-focused, and able to work well under pressure. Preferred Qualifications:Excellent customer service and communication skills. Strong organizational, multitasking, and time-management abilities. High level of professionalism in a fast-paced office environment. Proficiency with Microsoft Office and other office software.