In 1971, Yale University established Yale Health to provide health services to its facility, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has more than 49,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world. With over 50 years of service to the Yale community, our state-of-the-art facility at 55 Lock Street, is where our members receive most of their care from our 150 providers. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15-bed inpatient facility with two negative pressure rooms, a diagnostic imaging suite including MR and CT scan, x-ray and ultrasound and a full-service retail pharmacy. Reporting to the Manager of Operational and Performance Excellence, the Technical Project Manager oversees all aspects of complex technical initiatives to ensure they are delivered on time, within scope, and within budget. This role plays a central part in Yale Health’s efforts to modernize its infrastructure and application landscape, strengthen data connectivity across systems, and advance both clinical and administrative excellence. The position offers the opportunity to lead meaningful projects that directly support Yale Health’s mission and long-term strategic priorities. The Technical Project Manager provides end-to-end project leadership for enterprise technology initiatives, including analytics modernization, system integrations, and enhancements to clinical and operational platforms and custom applications. The role requires a strong foundation in project management paired with a solid understanding of technical environments, enabling seamless collaboration with software engineers, analysts, vendors, and clinical and administrative stakeholders. The ideal candidate brings demonstrated experience guiding cross-functional technical projects involving systems, data, integrations, or infrastructure. They communicate technical concepts clearly, provide transparent reporting to leadership, and navigate ambiguity with confidence. Success in this role depends on the ability to influence without direct authority, build strong relationships across diverse teams, and balance analytical rigor with emotional intelligence to drive impactful results. Additional responsibilities include:Project Planning and Execution:Lead the end-to-end planning, execution, and delivery of large-scale technical projects, including system migrations, integrations, analytics platforms, security initiatives, and custom applications. Adjust plans dynamically in response to shifting priorities, emerging data, or organizational needs. Apply standardized project management methodologies, tools, and governance practices to ensure consistency, transparency, and accountability across technical initiatives. Team Management and Collaboration:Coordinate across IT engineering, Business Intelligence, clinical, administrative teams, and external vendors to ensure alignment with organizational goals, operational roadmaps, and strategic initiatives. Translate technical requirements into actionable project plans and communicate progress, risks, and impacts in a clear, non-technical manner to stakeholders and leadership. Coordinate vendor activities, timelines, deliverables, and dependencies to ensure contractual and technical expectations are met. Lead effective meetings to track progress, resolve issues, maintain momentum, and ensure alignment among team members. Performance Monitoring and Reporting:Establish performance metrics and KPIs to measure project success. Analyze data to assess performance and inform strategic adjustments. Provide regular, transparent reporting to IT and organizational leadership to support informed decision-making on priorities, trade-offs, timelines, and outcomes. Conduct post-project evaluations to capture lessons learned and drive continuous improvement. Strategic Influence and Relationship Management:Influence outcomes without direct authority by building trust and credibility across diverse teams. Navigate resistance with resilience and tact, maintaining focus on long-term goals. Analytical and Organizational Excellence:Apply critical thinking and data analysis to guide project decisions. Maintain meticulous attention to detail across documentation, reporting, and execution. Demonstrate strong organizational skills, managing competing priorities and deadlines. Thrive in ambiguity, adapting to evolving needs and leading others through uncertainty with confidence and clarity. Risk Management:Proactively identify and address potential project risks. Respond to issues with agility, ensuring minimal impact on outcomes and timelines. Resource Management:Allocate resources effectively to optimize project efficiency and productivity. Track project expenses and provide regular financial reports to stakeholders. Partner closely with technical leads while minimizing the need for engineers and analysts to assume project management responsibilities. Schedule: Full-time, 37.5 hours, generally Monday – Friday, 8:30 am – 5:00 pm. Occasional early mornings, evenings, weekends, holidays/recess may also be required. Required Skills and Abilities 1. Knowledge of information technology applications, processes, software and equipment .. Excellent communication, presentation, and interpersonal skills, with the ability to tailor messaging to various audiences and build trust across disciplines .. Strong project management skills, with a proven track record of managing multiple complex initiatives simultaneously .. Excellent organizational and time management skills, with a high level of attention to detail and consistent follow-through .. Strong leadership and team management abilities, including the ability to coach, delegate, and motivate diverse teams. Preferred Skills and Abilities 1. Advanced problem-solving and critical thinking skills, applying sound judgment and data-driven analysis to navigate ambiguity and resolve challenges .. Ability to work independently and collaborate positively and effectively across disciplines, including with staff at all levels of the organization .. PMP Certification 4. Experience working with Epic. Principal Responsibilities 1. Manages special projects ranging from academic to financial from inception to completion, which requires quantitative analysis, independent research, and the proposal of resolutions or conclusions. Creates and envisions programmatic initiatives and communication strategies. 2. Designs and develops communications strategies for special projects. Develops and exercises a keen understanding of the multiple audiences and contributing University offices involved in a given project to ensure that individual communications are rolled out within a structure planned in advance and with appropriate communication among key stakeholders. 3. Envisions, creates and authors a wide variety of sensitive and high-level written materials. Serves as coordinator and executor for a range of internal and external committees. May participate in decisions regarding committee work. Advises panelists on precedents and prior actions. 4. Serves as Secretary for committee(s), manages informal and formal resolution processes and voluminous correspondence. 5. May supervise the work of project coordinator and administrative staff. 6. Serves as liaison to other departments on all communications. 7. Contributes to design, organization, and maintenance of department website. 8. May perform other duties as assigned. Required Education and Experience Bachelor’s Degree in a related field and four years of related work experience or an equivalent combination of education and experience. Job Posting Date 04/23/2026 Job Category. Professional. Bargaining Unit. NON - Compensation Grade. Administration & Operations. Compensation Grade Profile. Supervisor; Senior Associate (P 5)Salary Range$68,000.00 - $120,500.00 Time Type. Full time. Duration Type. Staff. Work Model. On-site.