The department assistant serves as a welcoming and central point of contact for Global Learning, supporting staff, faculty, and community through strong administrative coordination. This role ensures smooth day-to-day operations by managing communications, budgets, records, and providing responsive, inclusive, and respectful customer service. The typical work schedule for this position will be Monday through Friday from 8 am to 5 pm. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/ RESPONSIBILITIES: Serve as the welcoming first point of contact for the Global Learning department office (in person, phone, and email). Manage calendars, prepare agendas and minutes, and maintain departmental documents. Initiate and track purchases, international travel forms, international agreements and contracts, international health insurance, reimbursements, part-time payroll authorizations, purchase orders, and other documents as needed. Maintain budget and expenditure records, including P - Card reconciliation. Provide comprehensive administrative and student support, including assisting faculty, staff, and students with access to systems, materials, information, and referrals to appropriate Global Learning or college services. Manage and maintain departmental operations and records, including Microsoft Teams site, shared drives, contact information, files, spreadsheets, and data entry in relevant systems. Support communications, outreach, and marketing efforts by drafting and sending department communications under direction, and assisting with development of materials such as invitations, emails, newsletters, signage, and brochures. Coordinate office and program logistics, including printing, mail distribution, supplies, equipment maintenance, clerical tasks, and assistance with department activities and events. Provide customer service by responding to or redirecting inquiries via phone, email, or in person, and overseeing hiring, supervision, and budgeting for work-study staff. Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS:Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. Be able and willing to represent the college in the most positive manner with prospective, former and current students, faculty and staff, clients, suppliers and the community we serve. Ability to provide service in a courteous, prompt, professional and efficient manner. Read, understand, and express oneself clearly and effectively in oral and written form. Ability to work in a cross-functional team-based environment and collaborate with others in setting goals and problem solving. Establish and maintain good working relationships with students, colleagues, and general public.