Overall Objectives This position is responsible for the preparation of hot food items to both patient and retail areas. This position utilizes production sheets, forecasting, recipes, and equipment. . Essential Job Functions Patient and Retail Services Prepares food according to recipes and production sheets to meet the department's standards for quality as measured by appearance, taste, temperature and portion sizes. Accurately completes production sheet data to include usage, yields, and leftovers. Completes all daily "prep" work as assigned. Sets up and breaks down hot food serving areas. Fills in for cross-trained roles in the department. Regulatory/ Sanitation Maintains work area in a sanitary manner; completes cleaning duties. Prepares, serves, and stores foods according to HACCP guidelines. Practices good hygiene including hand washing, wearing hair restraints, and glove usage. Utilizes FIFO when obtaining foods from storage areas. Takes and records temperatures of food during meal periods. Safety Uses equipment in a safe manner; reports any issues immediately. Cleans equipment according to established guidelines. Refers to and follows MSDS guidelines for chemical usage and storage. Uses proper body techniques in lifting, carrying, pushing and pulling. Service Excellence Performs excellent customer service skills with all customers and coworkers. Answers questions about prepared cafe food items. Handles service recovery immediately or involves supervisor as needed. Receives and distributes all messages in a timely manner Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/ Experience Must be 18 years of age. One (1) to two (2) years of experience in Restaurant or institutional cooking. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Preferred Qualifications/ Experience Culinary classes and/or Vocational/ Technical training in cooking and food preparation. Two (2) to three (3) years' experience in healthcare food service cooking. Experience in Healthcare setting. License, Certification & Clearances Serv. Safe Food Safety Certification Preferred. Act 34-PA Criminal Record Check from the PA State Police system Position Type/ Expected Hours of Work Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are