Your responsibilities will include:Becoming a technical expert in the NCR Voyix Edge solution. Assisting our customers with integrating and deploying the NCR Voyix Edge solution in our customers environments, both remotely and on-site. Providing guidance and familiarisation to our customers and internal teams deploying and using our solution. Working with our customers to deploy their applications into the NCR Voyix Edge solution. Troubleshooting of issues and providing solution to complex applications. Building and maintaining lab environments. Be able to work as a team to communicate timelines and completion dates. Maintain an up-to-date knowledge of our products, technologies and our competitors. Providing technical support to our Sales engineering team in relation to product architecture and during the implementation of ‘proof of concepts’ for new opportunities. Automate processes to increase functionality, efficiency and simplify processes. In fulfilling these responsibilities, you’ll work closely with the existing Professional Services team as you build and then apply your knowledge of our product to our customers. Your Personal Qualities. The right person for this critical role will need to adopt a flexible approach and be extremely well organised in order to be able to prioritise personal workload given the different demands for their time. You’ll need strong analytical skills, have excellent problem-solving ability when under pressure and have an attention to detail. Given the breadth and complexity of our software product, you need to be the kind of person who enjoys learning new technologies and is willing to take on a variety of technical challenges. You’ll also need to be willing to provide occasional out-of-hours support during our busiest periods and whilst we are building the team. Workstyle. Our offices are based in Midtown Atlanta, and this is a 5 days a week in office role. Offers of employment are conditional upon passage of screening criteria applicable to the job.