Ulteig is seeking a motivated and customer-focused IT Support Intern to join our Helpdesk team. This internship offers hands-on experience supporting IT infrastructure in a dynamic business environment. You'll play an essential role in resolving technical issues, assisting with system setups, and supporting daily IT operations. This role requires strong analytical thinking, time management, and a passion for delivering excellent customer service. What You'll Do Provide first-level support for computer, network, phone, and software issues Perform logical analysis and troubleshooting for hardware and software problems Support new computer installations and maintenance of existing systems Assist with software installation, primarily on the Microsoft Platform Set up and maintain printers and peripheral devices Collaborate with Systems Administrators to complete tasks and projects Perform duties related to file and print sharing across the network What You'll Gain Real-world experience supporting end users in a corporate IT environment Troubleshooting methodologies across hardware, software, and network systems IT operations related to system maintenance, updates, and support services Exposure to enterprise tools and platforms, including Windows Server and Exchange Communication skills needed for effective technical support and team collaboration What We Expect from You Currently pursuing a degree in Computer Science or a related technical field Previous Help Desk experience (preferred but not required) Knowledge of the Microsoft Platform, including Windows XP/7/8.1/10, Windows Server 2003/2008/2012 R 2, Exchange 2010, Microsoft Office (2010/2013) Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access); additional software knowledge related to your area of specialization is a plus Familiarity with AutoCAD is a plus Strong communication, problem-solving, and time management skills Must be able to work full-time during Summer 2026 Must have authorization to work permanently in the U.S.