Member Record Review - Actively participates in the TRS Benefit Processing training program. - Performs research and analysis of member records to ensure accuracy and completeness of information and to determine eligibility for one or more types of benefit or service, such as service credit purchase, retirement estimates, service retirement, disability retirement, death benefits, refunds, or account maintenances. - Verifies member’s name, address, and other demographic information. - Reviews the member account to determine amount of creditable service and/or eligibility for routine refund, retirement, and reinstatement of withdrawn service. - Updates or corrects demographic information. - Updates member service information. - Communicates with members, school districts, alternate payees, attorneys, executors, and other interested parties to verify or obtain member information and to provide information regarding complex agency laws, regulations, procedures, and processes. - Utilizes TRS systems to retrieve and research member data. (Benefit Processor)Benefit Processing - Reviews documents for authenticity and accuracy and processes requests relating to assigned benefit program(s). - May process lump sum refunds of member contributions including accounts involving Optional Retirement Program (ORP), Partial Lump Sum Option (PLSO), and/or Qualified Domestic Relations Orders (QDR - Os). - May prepare cost statements for purchase of TRS service based on withdrawn service, military service, unreported service, and out of state service. - May verify the legitimacy of beneficiary designations and finalizes payments for death claims for members/retirees, including those with specialized issues such as QDR - Os. - May process retirement estimates - May process retirement estimates with specialized issues such as QDR - Os. (Benefit Processor) - May finalize applications for retirement and authorizes entry onto the annuity payroll. - May process retirement applications, including those with specialized issues such as QDR - Os. (Benefit Processor) - May review Power of Attorney documents. (Benefit Processor) - Utilizes TRS system to process benefit requests. (Benefit Processor) Training & Technical Assistance (Benefit Processor) - Reviews and validates the work of other Benefit Processors for accuracy, completeness, and correct application of routine laws, policies, and procedures. - Assists in training and providing technical assistance to team members on Benefit Processing related laws, regulation, policies, procedures, and processes. - Assists in analyzing and recommending changes to departmental procedures and systems.