This is an amazing opportunity to be engaged in the election process! The Department of Elections is searching for an energetic and resourceful professional who likes to get stuff done. The IT/ GIS Systems Specialist, Journey in the Elections Department combines an exciting environment with the opportunity to cultivate talents and apply a variety of skills. The ideal candidate will thrive in an innovative, fast-paced environment and will not hesitate to roll up both sleeves, work hard, have fun, and get the job done. This hybrid position blends hands on IT support with foundational GIS work to keep King County Elections running smoothly. As part of the TECHGIS Division, you will help ensure our staff—and the public we serve—have reliable technology and accurate spatial data. In this role, you will provide journey level support across key IT and GIS functions. Responsibilities include delivering day-to-day desktop support for Elections staff, assisting with equipment provisioning for new employees (including our large seasonal workforce), and contributing to GIS data maintenance, mapping tasks, and spatial workflow processes. Who We Are: King County Elections (KCE) manages voter registrations and elections for more than 1.4 million voters in King County, one of the largest vote-by-mail counties in the United States. KCE's mission is to conduct accessible, secure, and accurate elections. As a leader in providing inclusive elections, KCE is focused on core values of accuracy, equity, integrity, service, teamwork, and transparency. The team at KCE is committed to ensuring all King County voters can get registered, cast their ballot, and make their voices heard. Learn more at Job Duties In this hybrid IT/ GIS role, you will provide a broad range of journey-level technical and geospatial support, including:IT Responsibilities. Provide Tier 1 and Tier 2 end-user support for Elections staff including Windows/iOS troubleshooting, peripherals, software, and connectivity issues. Support device lifecycle management: inventory tracking, equipment preparation, receiving, testing laptops/printers/scanners/docks, and coordinating replacement cycles. Implement and maintain assigned IT systems; diagnose and resolve hardware, software, connectivity, and network support issues, escalating when appropriate. Create, modify, and maintain user accounts (Active Directory, Vote. WA), support onboarding/offboarding processes, and manage licensing workflows. Support device imaging and configuration, including annual laptop imaging and maintaining standard desktop environments. Maintain and support A/ V and conference room technologies, livestreaming equipment, projectors, screens, and public meeting spaces used for canvassing boards. Provide field technology support for Vote Centers, including equipment prep, deployment, onsite/remote troubleshooting, and coordination of supplies. Monitor and maintain operational technologies including update cycles, peripheral management, and routine technical maintenance. Maintain accurate and easily-referenceable hardware, software and system inventories. Document system changes, updates, and procedures. Support continuous improvement and modernization efforts of IT applications. Other duties as assigned. GIS Responsibilities. Support the maintenance of Elections’ spatial datasets, map production, and geographic workflows required for ballot production, precinct updates, and election planning. Perform spatial analysis, data QA/ QC, geoprocessing, and intermediate-level GIS analysis to support internal customers and Elections program areas. Interpret and plot legal descriptions, addressing discrepancies between GIS data and the Election Management System, and maintaining precinct and district layers. Produce maps and cartographic displays using ArcGIS Pro, ArcGIS Online, and King County GIS standards for Elections operations and public information needs. Support integration of GIS with operational technologies (e.g., Drop Boxes, Vote Center siting, routing, jurisdictional boundaries, field operations) and modernization efforts for GIS-related applications. Create and maintain metadata, documentation, runbooks, and training materials for GIS workflows and tools. Other duties as assigned. Experience, Qualifications, Knowledge, Skills The ideal candidate will have (required qualifications):Demonstrated skill and experience with end-user IT and/or GIS technical support in a production or operational environment. Foundational GIS skills including spatial data maintenance, map production, geoprocessing, and familiarity with ArcGIS Pro or comparable desktop GIS tools. Demonstrated experience supporting the planning and implementation of projects that add, modify, or enhance systems, processes, or applications. Strong analytical, troubleshooting, and problem-solving skills; attention to detail; and the ability to follow established procedures and documentation practices. Demonstrated ability to work collaboratively with diverse teams, communicate clearly with technical and non-technical users, and manage workload under strict deadlines (especially during elections). It would be great if you also have (preferred qualifications):Experience with advanced or enterprise-level GIS tools, ArcGIS Enterprise, ArcGIS Online administration, or deeper spatial data skills. Experience in production, operational, or field-based technical support environments (e.g., remote sites, equipment deployment). Experience with scripting, automation, or project management supporting IT or GIS workflows. Experience working in elections, election technology, government operations, or other high-volume, high-accuracy environments.