The Center for Public Leadership & Learning (CPLL), a division of the City’s Human Resources Department, is comprised of talented and passionate learning leaders positioned to become the premier leader in government training by cultivating public service professionals and organizations through transformational learning solutions. We are driven by our commitment to help our workforce of over 21,000 employees ignite their passion to serve, be empowered through learning, and advance their performance. We are not just creating a learning center—we’re setting the standard for what premier government training looks like! CPLL is seeking a creative and engaged Technology Training Coordinator to join our dedicated team of professionals. The Learning Experience Team focuses on the development of learner-centric and high-impact customized learning solutions designed for multiple delivery formats, tech-enabled learning environments, and tailored to specific organizational or departmental needs. We believe in empowering our team to innovate, grow, and drive our vision forward. If you are a strategic-thinker who thrives in a fast-paced, transformative environment, CPLL is the place for you! The Technology Training Coordinator will be responsible for:Deliver training on business tools such as entire MS 365 Technology Applications ecosystem such as Microsoft Excel, Word, PowerPoint, Teams, Planner, Lists, Power BI and Co. Pilot to support day-to-day work and data use. Translate technical systems and processes into clear, step-by-step training for end users. Develop practical training materials (e.g., job aids, quick reference guides) that reflect real workflows. Partner with system owners and subject matter experts to stay current on system updates and training needs. Experience training others on software, systems, or technical processes. Ability to simplify technical concepts for non-technical audiences. Ability to quickly learn new technologies, systems, and applications to create and facilitate interactive, hands-on technical training both in-person and online. Ability to translate complex steps and processes to easily understandable learning concepts and simplified learner usability for all learning styles and formats. Understanding of creating accessibility in learning design and technology Partnering with stakeholders, subject matter experts (SME), graphic designers, and trainers on the learner needs analysis, learning objectives, instructional strategies, delivery, measurable out comes and evaluation of learning solutions. Meeting individual performance metrics and goals while modeling behavior-based competencies. Collaborating with the CPLL team members in the pursuit of the overall mission and continuously exploring new, innovative trends to improve the City’s learning ecosystem. WORKING CONDITIONS - Standing while facilitating in-person training sessions. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS - Requires a bachelor's degree in Psychology, Education, Personnel Management or a related field. EXPERIENCE REQUIREMENTS Four years of professional personnel experience involving training in a formal classroom and/or the development of curriculum and lesson plans for adult learners are required. Pertinent training experience at the professional level may be substituted for the above educational requirement on a year- for-year basis. LICENSE - None. PREFERENCES Highly desired candidates will have:Passion for adult learning within a fast-paced, ever-evolving environment. Experience measuring the impact of formal learning programs. Experience designing and delivering in-person, virtual, or blended courses. Degrees or knowledge in adult learning or instructional design. Certifications in Microsoft Excel, Word, and Power BI - Demonstrated experience using LMS platforms. Knowledge in teaching and supporting the development of Data Analytics and Data-Based Decision Making skills. - - Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. - -