Branch Administrator, Cranes Service

Knoxville

Saturday, 25 April 2026

One of Konecranes' core competitive advantages is its highly skilled, motivated, and engaged employees. Our three core values – trust in people, total service commitment, and sustained profitability – form the foundation for all Konecranes employees. These values are the backbone of our company, guiding our decisions and priorities. They are integral to our identity and are reflected in our behaviour, leadership, operations, and activities. We are currently seeking a Branch Admin who will be responsible for Account Receivables and Commercial activities and Processing of all orders received and timely invoicing. Role and Responsibility:Responsible for processes and associated procedures and business rules for the following:Account Receivables – Actions for all payment’s timely collection with close monitoring. Strong coordination with internal teams such as Finance / Commercial Team, Service Planner and Distribution centre. Effective communication with customers. Commercial activities such as processing of BG, LC, Security Deposit, ISD, EMD Etc. Daily collection details for knocking off AR - Ensuring invoice align with customer purchase order. Credit note creation / Invoice cancellation. Balance confirmation / Ledger sharing with customers. Monthly documentation of Audit samples as per requirement. Processing of all orders received and keeping close track until order is completed. Periodic review and action on all open orders. Advance Payment collection & Dispatch clearance from customers. Voice of Customer – Actions for improving VOC response and NPS - Create new agreement and new asset creation request. Create charge line and sent to invoice to SAP & Close the completed SR in system. Send the invoice to customer according to the term. Managing Customer Master data & Assets Master data. Support to Branch colleagues in case of commercial matters. Other administrative tasks at Branch as required. Any other duties as directed by the Branch Manager. Awareness of ISO 14001 & 45001standard Qualifications. Reports To: Branch Manager Education Required: Graduate Professional Experience Required (Max – Min.): 3-5 yrs. KPI: o Account Receivables o On time Invoicing o Improvement in VOC o Improvement in Asset Data Quality o Timely processing of all orders. Competencies and Skills Required: Coordination Responsiveness Customer Relation Good Communication Planning

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