Schedule adherence score of 85% or Higher (Internal candidates) Solution Goal maintained for 6 months (Internal candidates) 2 Knowledge Base Solutions created for a minimum of 6 months (Internal candidates) Call Score Card of 85% total score for minimum of 3 months (Internal candidates) Outward Associates completed (Internal candidates) Outward Expert (Preferred) (Internal candidates) Classroom Workgroup, Print Production and Solutions training (Internal candidates) Ability to use appropriate technology for the position (including Laptop, phone, IoT Devices) Technical understanding and comfort with electricity, electrical wiring, electronics including tools Strong mathematical, analytical, communication, and organization skills Self-motivated and must excel in a minimally managed position Qualifications Bachelors degree preferred 3 years of work experience in a technical capacity, preferably in the printer industry (preferred) A / N Certification Completed (preferred) About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A 3 Line of The Year and BLI 2021-2023 Most Color Consistent A 3 Brand Awards for its bizhub One i-Series.