Incumbent serves as first point of contact for patients in the ambulatory clinics. Performs general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third party coverage. Schedules, confirms, and cancels patient appointments. What It Takes to be Successful Required Qualifications: Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Must demonstrate customer service skills appropriate to the job Must be able to work weekends/holidays Demonstrated experience using office equipment such as a printer, copier, fax, scanner Demonstrated experience using multi-line telephone system Demonstrated experience using a computer, including data entry and retrieval Demonstrated effective written and verbal communication skills Ability to work variable shifts including evenings, nights, weekends, and holidays Ability to work evenings, weekends and holidays as necessary Ability to make simple calculations and perform simple math Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships across the Health System Ability to effectively read, write and speak English Preferred Qualifications: Demonstrated knowledge of medical terminology Demonstrated knowledge of insurance programs and/or government programs Demonstrated experience working with TDS, Signature, IDX Demonstrated experience working in registration, scheduling and/or authorization process Demonstrated experience working in a hospital or medical office setting Bilingual skill in Spanish or Vietnamese or Chinese Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.