The Dispatcher is responsible for receiving and assigning dispatch requests from departments and supervisors. Responsible for safe transport of patients, dispatch services and appropriate documentation of services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do. Receives all telephone calls and radio messages for patient transport and relays information received to appropriate parties. Logs calls appropriately as they come in over the computer or by telephone. Provides assistance as needed and checks equipment as needed for proper functioning. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow associates to ensure a professional, responsible and courteous environment. Performs other job functions as assigned or requested. Education/ Formal Training Requirements. Required - High School Diploma or Equivalent Work Experience Requirements. Required - Customer service 1-3 years Preferred - Healthcare environment 1-3 years Knowledge, Skills and Abilities. Knowledge of medical and non-medical dispatching procedures, medical terminology, computers, and general hospital operations. Excellent customer service skills. Ability to operate standard word processing, spreadsheet and database applications. Ability to operate standard office equipment. Ability to understand radio communications and to communicate with a variety of individuals clearly and precisely. Ability to understand and prepare written materials at a moderate level, such as transportation logs. Ability to set priorities, coordinates multiple tasks, and maintains control of work flow. Supervision Provided by this Position. This position has no supervisory or lead responsibilities, but will assign transportation duties to the Patient Escorts.