Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors. Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction. Collaborate closely with location management team to provide the best customer service and product programs. Negotiate customer contract renewals. Qualifications. What we’re looking for:An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location. A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help the team and most importantly, the customer. Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role. Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED – bachelor’s degree preferred. Prior customer service experience. Ability problem solve and handle a variety customer service situations. Ability to negotiate, train, coach and lead a team. Strong computer proficiency (MS Office)Excellent verbal & written communication skills 21 years of age. Valid non-commercial driver’s license in the state of residence. Must meet pre-employment DOT physical requirements. Physically capable of lifting up to 50 pounds. Benefits & Perks 401 K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.