Are you passionate about connecting people with information and leading a team that delivers exceptional library service? The Library Supervisor – Reference plays a key leadership role in overseeing daily operations, supervising staff, and ensuring services run smoothly and consistently. This position also supports scheduling, program planning, and collection maintenance, while addressing patron needs with care and professionalism. It’s a dynamic blend of staff leadership and operational coordination that helps create a welcoming and well-run library environment. By applying for this position, you are taking the first step toward serving your community in one of the library’s most important and essential services. Examples of the Work Performed POSITION RESPONSIBILITIES Provides excellent customer service to both internal and external customers. Responsible for an area of the library including scheduling employees, handling incidents, scheduling tours and programs, and providing general guidance. Assists patrons and staff with questions, computer issues, and research. Handles emergencies and difficult situations. Maintains and distributes community information. Takes the lead role on more complex issues. Selects and deselects materials (assesses library’s needs and orders appropriate materials). Assesses needs and develops a programming plan. Performs outreach, carries out planning, develops programming, maintains statistics, manages programs, and assigns programming work. Ensures adequate computer access (analyzes and assesses needs for quantity and functioning of PCs). Oversees, coordinates, and develops printed materials and social media. Prepares book displays and public service announcements. Writes grants, maintains statistics, and post reports. Purchases some materials (including programming materials) and requests to purchase office supplies. Checks materials in and out, issues library cards, sells merchandise, accepts payments, and empties book drops and may courier items and empty book drops. Ensures safety and welfare of library users as well as building safety and maintenance, (East Flagstaff, Grand Canyon, Tuba City, and Forest Lakes Community Library positions only). Supervises PALS Mobile (Youth Services position only). May handle library accounts and budgeting in relation to the library’s collection. Enters invoices in City Financial software Other duties as assigned. To review the full job description for this position, please click the following:Link Qualifications MINIMUM REQUIREMENTS - Bachelor’s Degree in Library Science or related field. Two years of experience working in a public library. Two years of supervisory experience. Two years of computer experience. Or any combination of education, experience, and training equivalent to the above Minimum Requirements. DESIRED EXPERIENCE AND TRAINING - Master’s Degree in Library Science. Knowledge about the local community and its resources. Knowledge of and experience with collection development/maintenance. OTHER REQUIREMENTS - Must possess, or obtain upon employment, a valid Arizona driver’s license. Regular attendance is an essential function of this job to ensure continuity. Evening and weekend work as necessary.