This position requires the applicant to successfully pass a drug screening. Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE. Responsible for coordinating, reviewing, processing, and issuing permits administered by the Code Compliance Division. This position serves as the primary point of contact for permit-related inquiries, ensures compliance with applicable City ordinances, policies, and regulatory requirements, and provides technical and administrative support to Code Compliance operations. The role requires strong customer service skills, attention to detail, and the ability to coordinate with internal departments and external agencies to ensure efficient and legally compliant permitting processes. This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials. ESSENTIAL DUTIES The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Keeps the mission, vision and values of the City of Port St. Lucie and Neighborhood Services Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations. Manages all programs requiring permitting through the Code Compliance Division including but not limited to Temporary Outdoor Sales/ Events, Community Residential Homes, Vacant Property Registration, etc. Reviews, processes, provides City recommendations, and issues all Division permits. Provides customer service to applicants and provides them with necessary guidance for submitting permit applications with the Division. Utilizes in-house Code Compliance software and additional software programs to perform proper electronic case management for all Division permitting. Processes all payments and executes all financial duties for permits issued by the Division. Reviews all Department policies, Department standard operating procedures, and City ordinances related to permits issued by the Division to ensure efficiency. Serves as the liaison between the Division, relevant City Departments, as well as local and state entities to ensure the permitting process is in accordance with all policies, ordinances, laws, and public safety. Works with Code Compliance staff, and in some instances may be required to perform on-site inspections. Provides backup administrative support for the Special Magistrate process, including assistance with documentation, scheduling, and record management as assigned. Other duties as may be assigned. MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/ OR EXPERIENCE - Graduation from an accredited high school or possession of an acceptable equivalency diploma required. Two (2) years of relevant work experience with a combination of customer service, data management, clerical, and/ or permitting related experience required. Graduation from an accredited college or university with an Associate’s Degree in Public Administration or a related field preferred. A comparable amount of training, education, or experience may be substituted for the minimum qualifications. LICENSE, CERTIFICATIONS, REGISTRATIONS - Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire. KNOWLEDGE, SKILLS & ABILITIES - Ability to focus on the positive in every situation. Ability to stay centered when challenged. Ability to model respect for individuals, teams, and the organization. Ability to establish and maintain the trust and confidence of the department and public. Knowledge of business English, spelling, and punctuation, in order to prepare documents and compose letters, etc. Working knowledge of general office software such as Word, Excel and PDF as well as willingness to learn other software tools available. Knowledge of City’s geography, road network, and proximate incorporated areas. Ability to work primarily independently, unsupervised, as well as in a group setting. Ability to communicate effectively in writing, orally, and mathematical skills. Knowledge of City's policies, procedures, and practices. Knowledge of the City’s Code of Ordinances. Working knowledge of office equipment including computers, fax machine, phone system and software programs. Ability to establish and maintain effective working relationships with employees and the public. Ability to access, input, and retrieve information from a computer. Ability to analyze a variety of administrative problems and to make sound recommendations. Ability to multi-task. Ability to coordinate and communicate with departments, citizens, and vendors. Ability to work under pressure and meet deadlines. Ability to follow through with assigned tasks. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. Commonly required to work indoors in a business office type setting and possible some outdoor field inspections if needed. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually minor to moderate. Documentation Requirements. Please Read Carefully Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation. ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT. THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency - . Translations of diplomas/degrees are not accepted. Audit/ Academic reports are not accepted as substitutions for college transcripts. Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented. - Approved Credential Evaluation Agencies: Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:An accredited four-year college or university in the United States, ORA current member of the National Association of Credential Evaluation Services (NACES), ORA current member of the Association of International Credential Evaluators (AICE), ORA recognized Professional Organization. For an additional list of approved credential evaluation agencies, visit the Florida Department of Education It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified. Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application. It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.