The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determination is seeking an Administrative Support Assistant 1 to join our team! Are you efficient, detail-oriented, and excited about helping people? The Iowa Department of Health & Human Services (HHS) is looking for an Eligibility Determinations Administrative Support Assistant to provide essential clerical and customer service support in our Woodbury County office Monday – Friday from 8 am – 4:30 pm. This role is perfect for someone who keeps things running smoothly, enjoys working with others and making a difference in their community. This is an in-office position. What You’ll Do Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence. Provide friendly, professional assistance to customers and staff—both in person and over the phone. Enter and update information in a variety of computer systems. Stay informed on policies and procedures through training and meetings. Support team members as a backup when needed. What We’re Looking For Strong organizational skills and attention to detail. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Excellent communication and customer service skills. Proficiency with Microsoft Word, Excel, Outlook, and navigating Windows. Dependable attendance and commitment to confidentiality. Occasional travel to assist other offices. Why Join Us? Meaningful Work: Help connect Iowans to vital health and human services. Work-Life Balance: Enjoy a predictable Monday–Friday schedule. Growth Opportunities: Access to training and development programs. Comprehensive Benefits: Health insurance, retirement plans, paid time off, and more! See below for more information. Ready to make an impact? Apply today and become part of a team that cares about Iowa’s communities! How to Apply. For help creating a profile or entering your information, please go to the online Employment Application. Guide. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please list any additional languages you speak in your application. Benefits. Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage! Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year). Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month). Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses. Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind. Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges. Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.