Schedule:Full Time. Shift:Requires full availability weekdays 8 am-8 pm, and weekends 8 am-5 pm. A sample 2-week schedule would look like this:Week A: Mon & Tues 8 am-8 pm, Fri 2 pm-8 pm, Sat 8 am-5 pm (the next day - Sunday - starts Week B)Week B: Sun 8 am-5 pm, Wed & Thurs 8 am-8 pm, Fri 8 am-2 pm (Sat/ Sun off)-------------------------------------Ans wers telephone, responds to patient questions and concerns to ensure prompt, accurate resolution is achieved. Handles various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Handles release of information requests for patients, referring offices, other medical facilities, attorneys, and insurance companies. Verifies insurance eligibility and determines accurate up-front collection amount. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Participates in departmental performance improvement initiatives. Other duties as assigned. Knowledge, Skills, and Abilities: Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements. Ability to operate a computer, copier, fax, and scanner. Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. Ability to request and collect co-pays and outstanding balances. Must have highly developed social and communication skills. Excellent judgment and the ability to stay calm and level-headed in difficult situations. Proficiency in word processing/typing. Strong customer service skills. Education: High School Grad or Equiv [Required]Work Experience: 3 customer service experience [Required] Computer experience [Required] Relevant experience, preferably in hospital or hospitality industry [Required]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - km 2677 Pay Range:$14.14 - $22.63