At Office Depot Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/ Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives. The General Manager will own associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty. The General Manager is also responsible for hiring, merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations’ concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes. Qualifications & Requirements: High school diploma or equivalent required; bachelor’s degree in Business, Marketing, Retail Management, or related field preferred 2–4 years of management experience, or equivalent skills gained through an internal development program Strong business acumen and sound judgment with proven people-management abilities Demonstrated leadership skills with the ability to lead, coach, and positively influence at all levels, while working both independently and as part of a team Excellent verbal and written communication skills Strong planning, prioritization, and execution skills in a fast-changing, often ambiguous environment Proficient with computers, job-related technology, and POS systems for accessing and processing information and merchandise About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B 2 B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and Office. Max retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.