The Cashier receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner. He/she is sometimes the customer’s last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The cashier provides assistance to the accounting office as directed on an individual task basis. Duties and Responsibilities: - Calculate the customer’s bill using the dealership’s computer system. - Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket. - All personal checks are to be guaranteed. Any checks failing to guarantee must be approved by management. - Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment. - Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift. - Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price. - Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual. - Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication. - Give cash refunds accurately to customers for approved returned merchandise. - Maintain service files timely. - Perform receptionist duties as requested. - Perform other duties as assigned by management. - Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications - Ability to read and comprehend instructions and information. - Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties. - Professional personal appearance. - Ability to work well with customers and present a friendly, helpful attitude at all times. - All applicants must be authorized to work in the USA - All applicants must perform duties and responsibilities in a safe manner - All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license